IMPERIAL-Newton Corporation
terms & conditions
Lifetime Warranty
The effective implementation of our Quality Assurance program should prevent any defective product from ever being shipped to any customer such that you always receive top quality products. However if you feel that you have a product which failed prematurely, please contact us or the distributor you purchased the item from to arrange for promptly returning the item to us for consideration under our Lifetime Warranty coverage policy.
Most socket wrench and hand tool products presented here are covered by our Lifetime Warranty to protect your purchase against unexpected failure due to any defects in materials or workmanship. Liability is limited only to the replacement of same product. Ancillary or incidental losses are strictly disclaimed.
Some custom and specialty products which we determine are pushing the limits of modern design, and most thinwall impact sockets, reducing adapters and reducing extensions do not qualify for free replacement. We offer more than 480,000 unique part numbers, so if you have questions about whether your purchase is covered by our Lifetime Warranty please ask your Sales person for clarification and verification concerning the specific product(s) in question.
Most socket wrench and hand tool products presented here are covered by our Lifetime Warranty to protect your purchase against unexpected failure due to any defects in materials or workmanship. Liability is limited only to the replacement of same product. Ancillary or incidental losses are strictly disclaimed.
Some custom and specialty products which we determine are pushing the limits of modern design, and most thinwall impact sockets, reducing adapters and reducing extensions do not qualify for free replacement. We offer more than 480,000 unique part numbers, so if you have questions about whether your purchase is covered by our Lifetime Warranty please ask your Sales person for clarification and verification concerning the specific product(s) in question.
When You Buy From Us
This page pertains to all customers of IMPERIAL-Newton Corporation.
When you buy products from IMPERIAL-Newton, the following Terms and Conditions apply and supercede any other terms and conditions, whether written or oral (see link below). These terms may be revised from time to time as needed and without notice. If you wish to be notified any time these terms are changed please request in writing to be added to the list of notified parties:
When you buy products from IMPERIAL-Newton, the following Terms and Conditions apply and supercede any other terms and conditions, whether written or oral (see link below). These terms may be revised from time to time as needed and without notice. If you wish to be notified any time these terms are changed please request in writing to be added to the list of notified parties:
All purchases, products and designs are non-exclusive and made available to any other customer at the sole discretion of IMPERIAL-Newton unless agreed otherwise in writing under separate Agreement that such exclusive right exists; such agreement shall not invalidate any other part of the above referenced Terms & Conditions of Sale.
Quick Facts
– Credit terms are NET 30 subject to approval; all new accounts must pay first order in advance
– FOB is Colorado, USA (shipping insurance is available if requested by contract or PO)
– A written authorization for return (RMA) is required before returning any product
– Restocking fee of 15% of list prices applies to all non-defective products returned to factory, pre-authorization is required
– Custom, special and Non-Stock items are not returnable, no cancellations after 3 hours for custom and non-stock items
– Order discrepancies must be reported within 3 business days
– Read entire document for complete terms and conditions which apply
– FOB is Colorado, USA (shipping insurance is available if requested by contract or PO)
– A written authorization for return (RMA) is required before returning any product
– Restocking fee of 15% of list prices applies to all non-defective products returned to factory, pre-authorization is required
– Custom, special and Non-Stock items are not returnable, no cancellations after 3 hours for custom and non-stock items
– Order discrepancies must be reported within 3 business days
– Read entire document for complete terms and conditions which apply
When You Sell To Us
Please refer to general Terms and Conditions referenced in the Purchasing documents presented at the time of ordering raw materials or services from your organization. We encourage you to contact your Buyer directly with any questions concerning order-specific terms and conditions which may apply, in addition to obtaining copies of standard Terms applicable to all orders issued by IMPERIAL-Newton Corp.